The Organic Pharma

Last updated: 22 January 2026

1. Delivery Coverage

We deliver orders to Ireland and other European Union countries, subject to availability at checkout.

Delivery options, timelines, and costs may vary depending on:

• Destination country

• Courier availability

• Order size and weight

Available delivery methods will be displayed during checkout.

2. Order Processing

2.1 Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

2.2 Orders placed on weekends or public holidays will be processed on the next business day.

2.3 Once your order is dispatched, you will receive a dispatch confirmation email with tracking details (where available).

3. Delivery Timeframes

3.1 Estimated delivery times are provided for guidance only and may vary depending on location and courier service.

3.2 Delivery times may be affected by factors beyond our control, including:

• Courier delays

• Weather conditions

• Customs or cross-border logistics

• Public holidays

Such delays do not constitute a breach of contract.

4. Delivery Charges

4.1 Shipping costs are calculated at checkout based on your delivery address and order details.

4.2 Any applicable delivery charges will be clearly shown before order confirmation.

4.3 Promotional free-delivery offers (if any) are subject to specific terms and may be changed or withdrawn at any time.

5. Delivery Address & Customer Responsibility

5.1 Customers must ensure that the delivery address provided is accurate and complete.

5.2 We are not responsible for delays, failed deliveries, or additional charges resulting from:

• Incorrect or incomplete address details

• Failure to accept delivery

• Failure to respond to courier contact attempts

5.3 If a parcel is returned to us due to customer error, re-delivery may require an additional shipping charge.

6. Delivery Attempts & Receipt of Goods

6.1 Our courier partners may contact you prior to delivery to arrange a convenient time.

6.2 If you are unavailable at the time of delivery, the courier may:

• Attempt re-delivery, or

• Leave the parcel at a designated pickup point (subject to courier policy)

6.3 Risk of loss or damage passes to the customer upon successful delivery.

7. Inspection on Delivery

7.1 Customers are advised to inspect packages upon delivery.

7.2 If you notice:

• Damaged packaging

• Missing items

• Incorrect products

Please contact us as soon as possible at info@theorganicpharma.com, ideally within 48 hours of delivery.

8. Delays Beyond Our Control

We are not liable for delivery delays caused by circumstances beyond our reasonable control, including but not limited to:

• Courier service disruptions

• Force majeure events

• Customs or regulatory delays

In such cases, we will make reasonable efforts to assist you.

9. Contact Information

For shipping or delivery enquiries:

📧 Email: info@theorganicpharma.com
🌐 Website: https://www.theorganicpharma.com

Shipping & Delivery Policy