Privacy Policy

The Organic Pharma

Last updated: [add date before publishing]

1. Introduction

This Privacy Policy explains how The Organic Pharma (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit or make a purchase on https://www.theorganicpharma.com/ (“Website”).

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable EU data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

The Organic Pharma
📧 Email: info@theorganicpharma.com
🌐 Website: https://www.theorganicpharma.com/

3. What Is Personal Data?

“Personal data” means any information that can identify you directly or indirectly, such as:

• Name and surname

• Email address

• Phone number

• Billing and delivery address

• IP address

• Order and payment information

4. Whose Data We Process

We may process personal data relating to:

• Website visitors

• Customers (natural persons)

• Representatives of business customers

• Individuals contacting us with enquiries

• Newsletter subscribers

5. How We Collect Your Data

We collect personal data when:

• You place an order on our Website

• You create an account (if applicable)

• You contact us by email or contact form

• You subscribe to marketing communications

• You consent to cookies or tracking technologies

6. What Personal Data We Process and Why

6.1 Order & Customer Service Purposes

• Name, address, email, phone number

• Order and payment details

Legal basis: Performance of a contract (Article 6(1)(b) GDPR)

6.2 Website Functionality & Security

• IP address

• Device and browser data

• Login timestamps

Legal basis: Legitimate interest (Article 6(1)(f) GDPR)

6.3 Marketing Communications (Optional)

• Name

• Email address

Legal basis: Consent (Article 6(1)(a) GDPR)

You may withdraw consent at any time.

7. Cookies & Tracking

We use cookies and similar technologies to:

• Ensure Website functionality

• Analyse traffic and performance

• Improve user experience

• Deliver relevant advertising (where consented)

Details are provided in our Cookie Policy.

8. Data Sharing & Third Parties

We may share personal data with:

• Payment service providers

• Shipping and logistics partners

• IT, hosting, and analytics providers

• Marketing platforms (only with consent)

All third parties process data only on our instructions and under GDPR-compliant agreements.

We do not sell personal data.

9. International Data Transfers

Where data is transferred outside the EU/EEA, we ensure appropriate safeguards such as:

• Adequacy decisions

• Standard Contractual Clauses (SCCs)

10. Data Retention

We retain personal data:

• For order and accounting purposes: up to 10 years

• For marketing: until consent is withdrawn

• For legal obligations: as required by law

Data is securely deleted when no longer required.

11. Your GDPR Rights

You have the right to:

• Access your personal data

• Rectify inaccurate data

• Request erasure (“right to be forgotten”)

• Restrict processing

• Data portability

• Object to processing

• Withdraw consent at any time

To exercise your rights, contact:
📧 info@theorganicpharma.com

We will respond within 1 month, as required by GDPR.

12. Complaints

If you believe your data protection rights have been violated, you may:

• Contact us directly, or

• Lodge a complaint with your local Data Protection Authority

For Ireland:
Data Protection Commission (DPC)
🌐 https://www.dataprotection.ie/

13. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

• Loss

• Unauthorised access

• Alteration or disclosure

14. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our Website.

16. Contact Us

For privacy-related questions:

📧 info@theorganicpharma.com
🌐 https://www.theorganicpharma.com/